FREE SHIPPING when you spend $50 or more- use code USEWOOD at checkout.

Shipping and delivery

Shipping Policy:

  • Orders are shipped via USPS or UPS to the address provided at checkout.
  • Estimated shipping times vary depending on your location and selected shipping method. Once your order has been shipped, you will receive a tracking number.
  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • We are not responsible for shipping delays, lost, or stolen packages once they have been handed over to the carrier.


🌿Processing & Production Policy:

  • All items are handmade and made to order unless otherwise stated.
  • Please allow 7–14 business days for production before your order ships. Processing times may vary depending on order volume, customization details, and seasonal demand.
  • Custom and personalized orders may require additional time. You will be notified if your order requires an extended production window.
  • Please note: Processing time (making your item) is separate from shipping time (delivery).